INTEGRATED VOICE RESPONSE

INTEGRATED VOICE RESPONSE (IVR)
Let CTI Cloud Business develop an affordable VBVoice IVR application, taking your business to the highest level of efficiency. VBVoice allows your company to streamline internal processes, providing better customer care as well as increased revenue. Strike the right balance between automation and live agents for an exceptional caller experience. Think of the possibilities.
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  • Auto Attendants
  • Automated Directory Assistance
  • Automatic Speech Recognition (ASR)
  • Gift Card Activation
  • Market Research & Polling
  • Patient Notification
  • Self-Service
  • VoIP IVR
  • Unique Inquiries Handled
  • Lower Costs
  • CTI Cloud Disaster Recovery
  • Auto & Emergency Notifications
  • Automated Payment Processing
  • Inbound IVR
  • Outbound IVR
  • Text-to-Speech (TTS)
  • Voice Verification
  • 24/7/365 Availability
  • Fast Resolution to Routine Inquiries
  • Complex Issue Resolution
  • PCI-DSS Compliant
  • HIPPA Compliant
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